Accessibility Statement
The Chisholm Team is committed to a website everyone can use.
Our commitment
The Chisholm Team works to keep this website usable for everyone, including people who rely on assistive technology. Accessibility is treated as an ongoing practice rather than a one-time project, and feedback from the public directly shapes the next round of improvements.
Conformance target
Target standard: WCAG 2.2 Level AA
Validation: axe-core runs in continuous integration on every page.
Date last reviewed:
An independent third-party audit is planned, and the public report will be linked here once it is available.
Supported features
| Feature | Support |
|---|---|
| Keyboard navigation | Full keyboard operation with visible focus and skip links. |
| Screen reader | Semantic landmarks, ARIA labels, and descriptive alt text. |
| High contrast | Colour contrast meets the WCAG AA 4.5:1 ratio for body text. |
| Reduced motion | Animations respect the prefers-reduced-motion setting. |
| Resizable text | Text scales to 200% without loss of content or function. |
Known limitations
Some embedded third-party content sits outside our direct control. We list the known gaps here and offer an alternative on request:
- The chat widget is a third-party embed; its controls are outside our full control.
- The booking calendar runs inside a third-party iframe with limited keyboard support in some flows.
- The mortgage-rate comparison runs inside a third-party iframe whose controls we cannot fully audit.
- Interactive map controls provide keyboard and screen-reader support, though some advanced gestures are limited.
Report an accessibility issue
If you run into a barrier or have a suggestion, please reach out. Include the page address and a short description of what happened so the issue can be reproduced.
Email: accessibility@chisholmteam.ca
We aim to acknowledge accessibility reports the same business day, Monday to Friday.
Last reviewed: